Software...

Outlook sucks but it is a must. If you have the embedded images not shown in your emails body as screenshot just delete or edit a line (leaving ..."files\")in regedit thanks to Paul Wallbank

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolder: %USERPROFILE%\Local Settings\Temporary Internet Files\OLK3D\

http://itqueries.com/2008/09/02/i-cant-see-images-in-my-outlook-email/